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Salesforce Sales-Admn-202 Exam Syllabus Topics:

TopicDetails
Topic 1
  • CPQ Platform: This section of the exam measures skills of Salesforce Administrators and covers designing, configuring, and troubleshooting Price Rules using lookup objects and formulas. It involves applying knowledge of the quote calculation sequence, permissions, record types, field sets, and page layouts. It also tests understanding of CPQ data flow across objects, localization and multi-currency setup, package-level settings, and how the CPQ managed package integrates within a Salesforce org.
Topic 2
  • Quote Templates: This section of the exam measures skills of Salesforce Consultants and covers setting up Quote Templates that align with business requirements. It involves configuring layouts and components to generate professional quotes.
Topic 3
  • Bundle Configurations: This section of the exam measures skills of Salesforce Consultants and covers setting up bundle structures to meet various business requirements. It evaluates the ability to configure Product Rules that ensure bundles work properly according to defined processes.
Topic 4
  • Orders, Contracts, Amendments, and Renewals: This section of the exam measures skills of Salesforce Consultants and covers understanding the data required for generating Orders and Contracts. It also involves creating renewal and amendment quotes, and deciding when to use Orders, Contracts, Subscriptions, and Assets to satisfy customer and business processes.
Topic 5
  • Products: This section of the exam measures skills of Salesforce Administrators and covers setting up Products, Price Books, and Price Book Entries. It evaluates understanding of how the product catalog impacts CPQ data flow and the overall quoting process.

Salesforce Certified CPQ Administrator Sample Questions (Q11-Q16):

NEW QUESTION # 11
Northern Trail Outfitters (NTO) has a growing list of Products. NTO has experienced challenges in keeping its bundled Products up-to-date and has asked the CPQ Specialist if there is a better way to manage its Product catalog.
Which option is the most appropriate for the CPQ Specialist to suggest first?

Answer: C

Explanation:
Dynamic Features:
* A Dynamic Feature allows administrators to automatically update or populate Product Options for a bundle based on defined rules and conditions.
Filter Product Rules:
* Applying a Filter Product Rule ensures that only relevant or newly available products appear as options for the bundle. This reduces manual maintenance while keeping the bundle dynamic.
Salesforce CPQ Reference:
* Dynamic Features and Filter Product Rules are part of advanced bundling techniques documented under Product Configuration .


NEW QUESTION # 12
Universal Containers (UC) sells its Products in three currencies: USD, GBP, and EUR. UC wants to make a renewable Support SKU available for selection in only USD and EUR and has completed the necessary configuration and/or record creation to support the behavior.
What is the expected behavior when a user attempts to add the Support SKU to a Quote in each currency?

Answer: D

Explanation:
Requirement:
* Ensure the Support SKU is available only in USD and EUR.
Expected Behavior:
* USD: The product is available and uses the Pricebook Entry's List Price.
* EUR: The product is available and uses the Pricebook Entry's List Price.
* GBP: The product is unavailable due to the absence of a Pricebook Entry in GBP.
Why Other Options Are Incorrect:
* A & D: These imply product unavailability in all currencies, which contradicts the configuration.
* B: GBP would not add the product with a zero List Price due to Pricebook Entry restrictions.
Salesforce CPQ Reference:
* Multi-currency behavior and product availability are documented under CPQ Pricing and Product Management .


NEW QUESTION # 13
Universal Containers wants its premier service, Shipping Plus, to appear at the top of Product Selection when users add Products to the Quote.
How can the Admin Configure the Shipping Plus Product record to meet this requirement?

Answer: C

Explanation:
Requirement Overview:
* Universal Containers wants the Shipping Plus product to appear at the top of the Product Selection list.
Key Configuration:
* The Sort Order field determines the sequence of Products in Product Selection.
* Products with lower numerical Sort Order values appear at the top.
Steps to Configure:
* Navigate to the Product Record for Shipping Plus.
* Set the Sort Order field to the lowest available value (e.g., 1).
* Save and test the configuration in the Product Selection screen.
Validation:
* Ensure that Shipping Plus appears at the top of the Product Selection list.


NEW QUESTION # 14
The sales team at Universal Containers (UC) has received customer feedback that numerous lines on a typical Quote make it difficult to understand how the total amount breaks down across the various types of Products:
Hardware, Software, and Professional Services. UC uses Quote Templates to generate Quote Documents.
Which solution would allow customers to see separate tables and subtotals organized by Product Family?

Answer: C

Explanation:
Requirement Overview:
* Universal Containers wants to show Quote Line items grouped by Product Family with subtotals for each family in Quote Documents.
Solution Details:
* Salesforce CPQ allows grouping of Line Items in Quote Templates.
* Setting SBQQ__ProductFamily__c as the Group field organizes the Quote Lines into separate sections for each Product Family.
Configuration Steps:
* Navigate to the Quote Template.
* Create a new Line Items Section.
* In the Grouping field, set SBQQ__ProductFamily__c.
* Save and test the template by generating a Quote Document.
Validation:
* Confirm that the generated document displays separate tables for Hardware, Software, and Professional Services, with subtotals for each group.


NEW QUESTION # 15
Universal Containers provide a discount for an enterprise-level customer if a single line's Net price is above a certain threshold. The Admin has set up a Price Rule with a reference to a custom formula field on the Price Condition to apply the discount automatically. The user has to click calculate twice for the discount to apply.
What is the most likely cause of the issue?

Answer: B

Explanation:
Behavior Explanation:
* The Price Rule fails to apply correctly because formula fields used in Price Conditions are not natively supported for the first evaluation cycle.
* The system requires additional recalculation to fetch and calculate the correct formula-derived value.
Root Cause:
* Price Rule evaluation relies on static field values at runtime. When formula fields are used, their values may not be immediately available due to dependency on intermediate calculations.
Salesforce CPQ Reference:
* Salesforce documentation discourages the use of formula fields in Price Conditions for real-time calculations and recommends using static fields or Lookup Queries for consistent behavior .


NEW QUESTION # 16
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